Remote Implementation Specialist

Summary

Join our team as a Senior Implementation Consultant and leverage your experience in implementing ASO and PEO for businesses with significant worksite employees. Work closely with Sales and Project Management teams to deliver human capital management solutions, ensuring accurate scoping of deliverables and successful sales outcomes.

Requirements

• Experience with PEO implementations and ASO-type/non-PEO payroll implementations, to include loading wage history
• Knowledge and experience with multi-state payroll processing and tax setup
• Knowledge in GL exports and setup
• Understanding of variety of client personal time off plans
• Experience processing payroll, setting up employees, adding deductions and direct deposit
• Familiarity with multi-product integrations
• Experience with Prism HR
• 5+ years implementing payroll or payroll software required

Responsibilities

• Ensuring all qualified sales opportunities for PEO and ASO clients are supported maximizing chances of sales success and providing clear outlines for implementation deliverables, timelines and resourcing requirements for customers
• Delivery of the required Fourth solution as part of the implementation process configuring Fourth Solutions for Customers to enable the delivery of a solution that works well for each customer creating value and maximizing growth opportunities
• Complete appropriate discovery as part of the initial steps of an implementation ensuring this is documented and signed off by a customer
• Ability to quickly understand Customer requirements and design suitable processes, using relevant experience and best practice knowledge
• Work with the Project Management team within Professional Services to build a Project plan for complex implementations
• For standard implementations be able to create a task list and timelines working with the client and Fourth’s Benefits Implementation team
• Configure the company, payroll and HR components (client company setup, employee setup, payroll calendars, payroll taxes, security access, job title/position detail, PTO, general ledger) of the HCM solution based on the documented specifications
• Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation
• Deliver administrator and manager training
• Support client for the first 30 days after the initial payroll processing
• Participate in formal hand-off of "live" client
• Provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace
• Support the wider management team to strive for a “perfect first payroll” for every implementation to drive customer satisfaction and customer references

Benefits

• Unlimited PTO
• Health insurance
• Dental insurance
• Vision insurance
• 401K match
• Charity Days
• Parental Leave
• Flexible Work Environment