Inbound Marketing Coordinator

Summary

Join ButterflyMX, a company revolutionizing door and gate access with its smartphone-based solutions, as an Inbound Marketing Coordinator. This role involves managing inbound and outbound calls, booking meetings for sales representatives, and providing excellent customer service. You will be responsible for gathering customer information, responding to emails, and supporting the marketing team with various projects. This position requires strong communication and organizational skills, proficiency in CRM systems, and the ability to handle high call and email volumes.

Requirements

• B.A / B.S degree or equivalent experience
• Exceptional communication and interpersonal skills
• Excellent organization skills
• Focused, energetic, and driven
• Ability to interact with internal peers and management
• Proficient in Email and CRM systems (e.g., Hubspot or Salesforce)
• Ability to prioritize assignments to anticipate and meet multiple deadlines
• Detail- and results-oriented self-starter with disciplined workflow practices
• Comfortable analyzing data and consumer research
• Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions
• Demonstrate initiative and a positive, proactive mindset
• Must work independently and with a group of peers
• Exceptional written and verbal communication
• Active listening to understand and respond to customer needs
• Friendly, helpful, and professional demeanor
• Committed to delivering an outstanding caller experience
• Quick problem-solving skills
• Ability to handle high volumes of calls and emails (20–40/day)
• Prioritizes follow-ups and manages time to meet multiple daily goals
• Stays organized under pressure
• Thrives in a fast-paced, high-growth environment

Responsibilities

• Answer 20 to 40 incoming sales calls per day to book meetings with sales representatives and provide the caller with excellent service
• Make 20-40 outbound calls per day to follow up with inbound leads and book meetings for sales representatives
• Gather basic information from prospective customers and enter that information quickly and correctly into our CRM software
• Promptly respond to sales emails and answer basic product and sales questions while providing outstanding service
• Support the Marketing team with other ad-hoc marketing-related activities and projects

Benefits

• Comprehensive Medical (ButterflyMX covers 90% of the cost), Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1
• 401(k) plan with a match
• 13 paid holidays, 25 PTO days
• Paid Family Leave
• Employee Assistance Program
• Quarterly self-care stipends
• Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance