Inbound Sales Development Representative

Summary

Join Instructure as a Sales Development Representative and contribute to the growth of our Higher Education sales team. You will be responsible for generating and qualifying leads, setting meetings, and managing the sales funnel. This role requires a growth mindset, coachability, and a focus on quality. You will collaborate with colleagues and utilize various outreach methods to engage with key stakeholders. Success in a similar role and strong communication skills are essential. A bachelor's degree is preferred but not required.

Requirements

• Demonstrated success in an SDR or customer-facing role
• Strong written and verbal communication skills
• Ability to work both independently and in a team environment
• Driven, enthusiastic, and eager to build a career in sales

Responsibilities

• Growth mindset: You take initiative, are motivated to succeed, and proactively build your own path to success
• Coachability: You are eager to learn, actively seek feedback, and continuously strive for improvement
• Quality focused: You care about generating high-quality conversations and pipeline that lead to meaningful outcomes
• Team player: You collaborate effectively with fellow SDRs and Sales partners, share insights, ask questions, and contribute to team success
• Problem solving: You can address objections, tailor your approach to the needs of each account, and position our solutions effectively
• Resilience and persistence: You handle rejection well and maintain a strategic mindset to drive engagement
• Time management: You manage your calendar efficiently, prioritize high-impact activities, and stay organized
• Qualify leads through value-based conversations with key stakeholders in Higher Education institutions
• Research, identify, and manage accounts using various outreach methods
• Collaborate closely with Regional Sales Managers to execute strategic engagement plans
• Route qualified opportunities to Sales for further development and closure
• Maintain accurate documentation of activity and pipeline progress in Salesforce
• Participate in campaigns, webinars, events, and other top-of-funnel initiatives

Preferred Qualifications

• Experience with CRM and prospecting tools (e.g. Salesforce, Outreach, Qualified Chat, Demandbase) preferred but not required
• Bachelor’s degree preferred but not required
• SaaS sales experience is a plus

Benefits

• Competitive compensation and participation in Instructure’s equity program
• Flexible schedules and a remote-friendly culture, with hybrid or onsite work available in some regions for specific jobs
• Generous paid time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 26 to December 31
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work—typically a Mac, with PC options available in some locations
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection