Sales Development Representative I

Summary

Join Sinch as a Sales Development Representative and be the first point of contact for prospective customers, combining inbound and outbound outreach to generate qualified sales opportunities. You will engage decision-makers, understand their business challenges, and introduce them to Sinch's solutions. Collaborate with marketing and sales teams to refine strategies and ensure a steady pipeline of opportunities. Your success will directly contribute to Sinch's growth and your career advancement. Sinch values team members who embody their core values: Dream Big, Keep it Simple, Make it Happen, and Win Together. This role offers significant growth potential within the company.

Requirements

• 1+ years' experience in Sales development, outbound prospecting or lead generation
• Experience with CRM Systems (Salesforce, etc.)
• Experience handling outbound leads
• Eligible to work in US
• Located within commutable distance

Responsibilities

• Engage prospects: Conduct inbound lead follow-up and outbound cold calls to generate qualified sales opportunities
• Educate and influence: Provide prospects with relevant information and develop them toward a handoff to the sales team
• Strategize outreach: Build target lists, research key accounts, and tailor your messaging to resonate
• Support sales cycle: Schedule meetings, coordinate with Account Executives, and ensure smooth transitions
• Drive engagement: Promote attendance for webinars, conferences, and live events
• Collaborate: Work closely with Marketing and Sales on outreach strategies and campaigns
• Stay organized: Keep meticulous records of activities and lead data in CRM systems

Preferred Qualifications

Lead follow-up after webinars, conferences or live events

Benefits

• We offer 100% employer-paid comprehensive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants
• Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health
• Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants
• Enjoy 5+ weeks of paid time off. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation
• We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support through Maven
• Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters
• Our comprehensive anniversary program offers a personalized experience in recognition of milestones achieved
• Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice