Inside Account Representative

Summary

Join Copy.ai, a fully remote, Series A generative AI platform company, as an Inside Account Representative (IAR). IARs are crucial to the company's success, ensuring Account Directors have sufficient pipeline to meet revenue goals. This role involves generating qualified leads, outbound prospecting, inbound lead follow-up, collaborating with marketing, CRM management, and process improvement. The ideal candidate possesses 1-3 years of sales development experience in enterprise B2B SaaS, exceptional communication skills, and a proactive, customer-centric attitude. Copy.ai offers a collaborative environment, competitive salary and stock options, excellent medical, dental, and vision insurance, unlimited PTO, a 401k plan, and company-sponsored equipment.

Requirements

• High Character: You do the right thing - because that's who you are
• Experience: 1-3 years in a sales development or similar role, preferably within enterprise B2B SaaS companies
• Communication Skills: Exceptional verbal and written communication skills with the ability to engage and build rapport with senior-level executives
• Customer-Centric: Strong ability to understand and empathize with customer pain points related to GTM challenges
• Proactive Attitude: Demonstrated bias towards action with a track record of taking initiative and driving results
• Organizational Skills: Excellent time management and organizational abilities, capable of handling multiple tasks and priorities simultaneously
• Adaptability: Comfortable working in a rapidly changing environment. We move fast
• Process-Oriented: Ability to develop and refine sales processes, contributing to the foundation for growth within the SDR team
• Resilience: Persistent and positive in the face of challenges, with the ability to handle rejection professionally and keep moving forward

Responsibilities

• Generate Qualified Pipeline: Proactively identify and engage with potential enterprise customers to generate a robust pipeline for the sales team
• Outbound Prospecting: Utilize various channels (email, phone, social media) to reach out to prospects within our target market—mid-market and enterprise companies experiencing GTM challenges
• Inbound Lead Follow-Up: Promptly follow up on leads generated from marketing campaigns, nurturing them through the early stages of the sales funnel
• Collaborate with Marketing: Work closely with the marketing team to execute campaigns, provide feedback on lead quality, and suggest improvements for future initiatives
• CRM Management: Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system
• Process Improvement: Provide insights from prospect interactions to the product and marketing teams, helping to refine messaging and identify areas for improvement

Benefits

• A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters; 50 team members as of 11/2024
• Competitive salary and stock option equity packages; We're a Series A startup
• Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance through Guardian; Copy.ai pays up to $800/month per employee for monthly premiums
• 100% REMOTE startup! Our team is distributed all over the US and Canada
• UNLIMITED PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
• 401k plan and automatic 3% employer contribution from Day 1!!!!
• Brand new work-sponsored computer
• IRL / In-Person retreats throughout the year