Inside Sales Account Manager

Summary

Join Skillsoft Global Knowledge as an Inside Sales Account Manager to drive revenue growth in the Instructor-Led Classroom training business. This role focuses on expanding within the existing educational customer base, requiring a proven track record of sales success and pipeline development. You will sell the Instructor-led portfolio directly to educational customers, navigating complex organizations and engaging multiple decision-makers. Responsibilities include achieving sales quotas, managing partner portals, utilizing sales tools, and collaborating with other teams. The ideal candidate possesses 5+ years of sales experience, solution-based selling skills, and a strong understanding of the educational market. A competitive salary and benefits package are offered.

Requirements

• 5+ years successful sales experience and Bachelor's Degree preferred
• Experience and knowledge of solution-based selling
• Tenacious in building new business relationships while securing customer loyalty to becoming their Trusted Advisor
• Adept at exceeding sales quotas and driving growth of company revenues
• Understanding of University/College industry sales of Instructor-led portfolio line directly to educational customers
• Ability to navigate through complex organizations and sell to multiple decision-makers

Responsibilities

• Responsible for selling and closing business for all types of products that Global Knowledge Skillsoft offers, including Open Enrollment, Subscriptions and Prepays
• Ensure our portfolio is well managed and present on our partner portals
• Achieving targeted new pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis for assigned territory
• Establish and grow a Global Knowledge and Skillsoft presence within a set list of accounts or region
• Utilize provided tools within a recommended cadence to increase growth within accounts and the territory as whole. These include Sales Intel, LinkedIn, CRM, Spend Reports, Sales Plays, etc
• Determine customer business drivers and objectives
• Effectively use the CRM for pipeline development, activity management, opportunity management and forecasting
• Collaborate with Talent & Development (T&D) Account Executive to sell within a shared set of customers
• Execute high attention to detail when processing orders and payments for course/product enrollments
• Establish personal relationship with key decision makers within account base
• Determine budget requirements within accounts
• Respond to activities and creating follow up tasks in a timely manner
• Collaborating with other groups/departments
• Creating an effective “hand off” system to Customer Success Manager to ensure that customers are onboarded and taken care of post-sale
• Assisting with customer issues and requests as needed

Preferred Qualifications

IT/Business Training industry and IT Cybersecurity, Cloud, Data Analytics selling knowledge/experiences preferred

Benefits

Medical, dental, vision, and paid time off