Inside Sales Leader

Summary

Join DGR Systems, a thriving technology consulting company, as their motivated Inside Sales Leader in Tampa HQ. Lead and oversee a team of inside sales representatives, focusing on exceptional customer service and supporting the field sales team. Optimize sales processes, manage quoting and order management, and collaborate across teams for client onboarding. Stay updated on OEM products, rebates, and pricing strategies, and manage CRM systems for accurate data and reporting. Respond to and qualify leads, launch outbound sales campaigns, and ensure a five-star customer experience.

Requirements

• Experience in inside sales, account management, or customer success (3+ years), preferably in the IT or SaaS world
• Familiarity with CRM platforms like Dynamics 365, Salesforce, or HubSpot
• A working knowledge of OEM sales, distribution quoting, and the magical world of deal registrations
• Passion for people, problem-solving, and getting things DONE
• A high level of emotional intelligence, enthusiasm, and the kind of drive that coffee can’t even compete with
• A sense of humor—we take our work seriously, not ourselves
• Strong organizational skills (you may or may not color-code your calendar)
• A love for learning and a desire to grow right alongside us

Responsibilities

• Oversee and lead a team of inside sales representatives focused on creating a five-star customer experience, lightning-fast quoting, and supporting our field sales team in reaching new heights
• Optimize sales processes and bring structure, insight, and a few good ideas to how we sell smarter—not harder
• Own the quoting and order management process—from pricing and product info to order tracking—with speed and precision
• Collaborate across teams (sales, marketing, technical wizards) to help onboard clients and keep them delighted
• Stay sharp on OEM products, rebates, pricing strategies, and more—because knowledge is power (and also profit)
• Manage CRM systems like a boss, ensuring accurate data and valuable reporting insights
• Respond to and qualify incoming leads—aka welcome the new friends to the party
• Launch outbound sales campaigns with creativity and charisma that actually gets responses

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Work from Home Program
• Wellness Resources