Inside Sales Representative

Summary

Join Upshop, a company revolutionizing food retail operations, as a high-energy Inside Sales Representative. You will be a foundational member of the go-to-market team focused on the convenience store segment. This role involves developing sales pipelines, executing sales strategies, and collaborating with other teams to ensure customer success. You will identify and target key convenience store operators, build and manage sales pipelines, and optimize sales processes. Success will be measured by building a repeatable pipeline generation motion, identifying early adopters, and optimizing sales plays. Upshop offers a supportive team, career development opportunities, and competitive compensation.

Requirements

• 3+ years in SaaS inside sales, preferably with exposure to foodservice, supply chain, or operations technology
• Proven success in cold prospecting, lead nurturing, and pipeline development
• Excellent communication, organization, and objection-handling skills
• Experience working in a fast-paced, startup-like environment with adaptability and self-direction
• Passion for customer success and a strong belief in the value of operational innovation

Responsibilities

• Identify and target key convenience store operators that stand to benefit from foodservice modernization
• Build and manage a healthy top-of-funnel pipeline through cold outreach, email campaigns, inbound follow-up, LinkedIn networking, and event leads
• Own lead qualification and nurture efforts—turning marketing interest into active sales opportunities
• Partner with Product Marketing and Solutions leaders to refine messaging and discovery processes tailored to the needs of convenience stores
• Drive sales motions that accelerate deal progression—from first touch through demo, proposal, and close
• Iterate on the playbook and outbound strategies to boost engagement and conversion rates
• Work closely with the Solutions Consulting team to coordinate personalized, configured demos that show immediate value
• Provide clear, contextual handoffs to professional services and implementation resources when applicable
• Ensure a high-quality customer journey from lead to close, with attention to speed, responsiveness, and relevance

Benefits

Enjoy a supportive team, career development opportunities, and competitive compensation