Inside Sales Manager

Summary

Join Natera as their Inside Sales Manager, a senior-level commercial role leading the Inside Sales Team. You will be responsible for developing and executing inside sales strategies, overseeing daily team activities, and collaborating with other departments to achieve sales objectives. The role involves coaching team members, developing sales materials, generating reports, and presenting analyses to senior management. A Bachelor's degree and 2+ years of inside sales management experience are required. Natera offers competitive benefits, including comprehensive medical, dental, vision, life, and disability plans, as well as free testing for employees and their families.

Requirements

• Bachelor’s degree from an accredited institution required
• 2+ years of inside sales management experience
• 2+ year of sales experience
• Computer proficient in Microsoft software applications (Word, Excel, PowerPoint) and proficiency with Sales Automation tools
• Sales coaching and strong relationship building skills
• Possesses excellent oral communication/interpersonal skills
• Ability to develop and grow customer relationships to secure future and recurring business
• Must be able to drive sales growth and achieve team goals
• Enthusiasm for working with a professional selling team

Responsibilities

• Oversee daily activities performed by the Inside Sales Team and support all escalations, driving each member toward expected weekly, monthly and quarterly goals through regular coaching and 1:1's
• Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns
• Coordinates budgets, organizing and implementing sales strategies, and is responsible for achieving overall sales objectives
• In conjunction with marketing and sales management, develop new product scripts and advanced qualifying questions for call campaigns
• Maintain and develop Inside Sales processes, lead generation, and quarterly project planning, to establish an approach for successful solution selling
• Develop and publish weekly/monthly performance dashboard reports for each Inside Sales Representative utilizing data captured through CRM module activity details and call metrics
• Prepare and present quarterly analysis to Senior Management on Inside Sales Team activities related to bookings, lead generation, meeting and quote opportunities
• Create monthly project summary to share with stakeholders, providing project details such as project overview, starts/end dates, number of sites to call, and setting appropriate metrics to evaluate results
• Influence internal and external stakeholders, such as members within Sales Administration Management, C-level, and Marketing, to help remove obstacles and support goal achievement of the Inside Sales Team

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• A generous employee referral program