Inside Sales Specialist

Financeit
Summary
Join Financeit as a Business Development Representative and manage merchant relationships, driving growth with existing partners, and ensuring timely resolution of dealer loan issues. You will leverage expert product knowledge to increase partner activity, regularly update partners on the Financeit program, and train new merchant employees on the platform. Success in this role requires strong communication, customer service, and relationship-building skills, along with the ability to multitask and meet deadlines. The position involves working closely with internal teams to improve the overall sales journey and requires 1+ years of experience in direct sales and relationship management. Financeit offers an award-winning culture, flexible work arrangements, and a competitive compensation package.
Requirements
- 1+ years of experience with hands-on direct sales and relationship management
- You know your way around a CRM, ideally Salesforce
- Strong interpersonal, communication, and customer service skillsβable to build rapport and handle various client needs effectively
- Ability to multitask and meet deadlines under pressure
- Availability between the hours of 9:00 AM and 5:00 PM (Pacific Time Zone) Monday to Friday
Responsibilities
- Develop, maintain, and manage relationships with our business partners and internal stakeholders
- Drive growth with existing Partners, focusing on reactivating underperforming accounts and expanding volume
- Triage dealer loan issues to the appropriate teams and ensure issues are resolved in a timely manner
- Use expert product knowledge and sales consultation to increase partner activity
- Regularly update partners on the Financeit program and process
- Teach businesses how to use our set of tools to position financing and offer monthly payments
- Ensure new employees at merchants are fully trained on the Financeit platform
- Ensure compliance to our approval and risk requirements
- Work closely with the Merchant Approval, Activation and Engagement teams to improve the overall sales journey
Preferred Qualifications
Demonstrated expertise in managing successful business-to-business sales and service relationships is an asset
Benefits
- An award-winning culture with a collaborative & inclusive team
- Hourly Rate: $21.00 and a monthly performance-based bonus of 20%
- Committed to flexible work arrangements, offering hybrid workplace options
- In office massage, meditation & workout sessions
- Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
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