Instructional Support Specialist

Summary

Join ELVTR's dynamic team as an Instructional Support Specialist! This full-time remote position, open to South African candidates, involves preparing and maintaining course materials, collaborating with designers and instructors, and ensuring smooth content delivery. You'll track milestones, onboard instructors, manage communication, and support the Learning Management System (LMS). This entry-level role offers growth opportunities within the company, potentially leading to an Instructional Designer position. The ideal candidate is highly organized, detail-oriented, and passionate about online education.

Requirements

• Be a highly organized individual with strong project and time management skills
• Be fluent in English
• Be an energetic, friendly, and easy-going person who thrives in a collaborative environment
• Be a quick thinker with a high level of cognitive ability to grasp diverse topics and effectively support content organization
• Be motivated to grow in the field of instructional design and eager to learn from experienced professionals
• Proficiency in English
• Strong organizational and time management skills
• A proactive attitude and a willingness to take initiative
• Enthusiasm for online education and a desire to grow within the field of instructional design
• Friendly and approachable demeanor
• A natural curiosity and eagerness to learn

Responsibilities

• Assist in creating and organizing course materials, such as slide decks and assignment templates, ahead of course launches
• Monitor key project milestones and deadlines to ensure all tasks are completed on schedule
• Help instructional designers onboard new instructors, coordinating documentation and facilitating smooth transitions
• Maintain well-organized syllabus drafts, course structures, and assignment details for easy access and updates
• Serve as a liaison between instructors and instructional designers, keeping communication clear and consistent
• Collaborate with content curators to ensure all course materials (e.g., links, slides, and assignments) are uploaded to the Learning Management System (LMS) in a timely manner
• Assist in managing instructor and student questions related to course logistics and troubleshooting
• Keep course development databases and records up to date and well-organized
• Track rerun schedules and help update materials as needed for future sessions
• Identify opportunities to streamline processes and enhance efficiency in course management and preparation

Preferred Qualifications

Familiarity with Learning Management Systems (LMS) or online course delivery

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive benefits, including gym membership reimbursements, mental health support, generous vacation, and complimentary access to all ELVTR courses
• A flexible remote work environment with a schedule that fits your needs
• Clear opportunities for career advancement and professional development