Insurance Payment Poster

Summary

Join Natera, a global leader in cell-free DNA testing, as a Database Maintainer. You will be responsible for maintaining databases by entering payment information, generating daily extractions, assisting with audits, and reconciling cash batches. This role requires strong data entry skills, knowledge of medical terminology and insurance billing, and attention to detail. You will also assist with training and maintaining SOPs. Natera offers competitive benefits, including comprehensive medical, dental, vision, life, and disability plans, as well as free testing for employees and their families. The position is remote in the USA, with a pay range of $17.19 to $21.49 USD.

Requirements

• 1 year of Accounting experience
• High School Diploma or GED
• Complete training relating to HIPAA/PHI privacy, General Policies and procedure Compliance training and security training within the first 30 days of hire
• Maintain a current status on Natera training requirements
• Strong data entry skills; ability to input a high volume of information
• Proficient 10 key skills; subject to testing
• Excellent phone communication skills
• Organization
• Attention to Detail
• Confidentiality
• Thoroughness
• Decision Making
• Independence
• Analyzing Information
• Results Driven
• Open to feedback

Responsibilities

• Maintain database by entering payment information into database (adjustments and denials)
• Back-up for generating daily POB extractions
• Assist with external and internal audits
• Reconcile cash batch supporting department cash control policies and procedures
• Assist with new hire training and refresher training
• Maintain and update SOP’s and job aides
• Complete batch posting with 98% accuracy
• Identify incomplete information necessary to post remittance, contact Manager to resolve questions, inconsistencies or missing data
• Assure 100% accuracy with regards to content and spelling
• Requires outreach to customers/clinics to validate incomplete information
• Prepares source data for computer entry by compiling and sorting information; establishing entry priorities
• Contacts patient/clinic directly to validate incomplete information
• Maintains operations by following policies and procedures; reporting needed changes
• Maintains customer confidence and protects operations by keeping information confidential
• Contributes to team effort by accomplishing related results as needed
• Works on various databases (EP) error processing reports; as needed
• Ability to maintain department metrics (daily, weekly & monthly)
• Review and interpret explanation of benefits (EOB) from insurance carriers to post appropriate payment and denial codes
• Enter alphabetic, numeric or symbolic data such as denial codes into system, following the format displayed on screen
• Reconcile cash batch supporting department cash control policies and procedures
• Complete batch posting with 98% accuracy
• Identify incomplete information necessary to post remittance, contact Manager to resolve questions, inconsistencies or missing data
• Learn computer applications as they relate to denial management systems; proficiency in a practice management system
• Other duties as assigned by Management

Preferred Qualifications

• Bachelor’s degree, or equivalent in Healthcare, Marketing, or Business related field
• 2+ years’ experience in healthcare insurance billing, knowledge of third party insurance in regards to plan types (HMO/PPO/POS and Indemnity)
• Medical terminology
• Knowledge of CPT, ICD-9 and ICD-10; medical terminology

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing for employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program
• Remote USA