Rula is hiring a
Insurance Specialist
Rula
๐ต ~$30k-$60k
๐Remote - Worldwide
Please let Rula know you found this job on JobsCollider. Thanks! ๐
Summary
Rula is seeking an experienced Insurance Specialist to join their Financial Operations team. The candidate will verify patients' benefits, address patient questions, and complete quality assurance, providing a stellar white-glove experience. This role is crucial for improving the accuracy and efficiency of Rula's revenue cycle.
Requirements
- 2+ years of Revenue Cycle Billing experience, with an emphasis on verification of benefits
- Experience working in a customer facing role, focusing on providing quality experiences and interactions via email and phone
- Familiarity working with payer portals (e.g. Availity)
- High level knowledge of insurance benefit terminology (e.g. copay, coinsurance, deductible, etc.) and processes/procedures
- Excellent communication and collaboration skills, bringing a high attention to detail into every patient interaction
Responsibilities
- Oversee quality assurance of the verification of benefits program
- Help patients understand their benefits and access affordable care
- Verify patientsโ benefits
- Address patient questions
Preferred Qualifications
- Associateโs degree level education equivalent or higher
- Understanding of Medicare/Medicaid/Medigap, etc
- Technical savviness and fluency with tools such as Google Suite, AdvancedMD/EHR, Zendesk, Salesforce, or similar platforms
- Experience with quality assurance
- General knowledge of behavioral health terminology
- Willingness to work a Sunday-Thursday work schedule
Benefits
- 100% remote work environment from anywhere in the US
- Competitive pay and benefits that donโt change based on location
- Health benefits: medical, dental, vision, life, disability, and FSA/HSA
- Access to our 401(k) plan
- Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care
- Paid parental leave
- Employee Assistance Program (EAP)
- Stipend to ensure your home office sets you up for success
- Quarterly department stipend for team building or in-person gatherings
- Wellness events and lunch & learns spanning many topics
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Please let Rula know you found this job on JobsCollider. Thanks! ๐