Centerfield is hiring a
Insurance Training Facilitator
Centerfield
π΅ $55k-$65k
πRemote - United States
Please let Centerfield know you found this job on JobsCollider. Thanks! π
Summary
Join Centerfield as a Training Facilitator in a remote position. Provide virtual facilitation and adult learning support to learners, focusing on Insurance facilitation and support (U65 and Medicare). Ensure a positive learning environment, develop training content, and collaborate with various stakeholders to identify training needs.
Requirements
- Previous facilitation experience in call center sales environments and working knowledge of system processes
- Proven experience as a virtual facilitator or similar role, with a strong understanding of online facilitation best practices
- Experience in Medicare and ACA
- Excellent verbal, written, and calendar maintenance skills with the experience of creating and conducting effective presentations
- Prior call center leadership experience
- Ability to employ effective engagement techniques to transfer ownership of the learning experience to the participants
- Detail oriented and exhibit proficiency in follow-up and time management skills
- Have good attendance and flexible schedule to train in hours that meet business needs
- Ability to utilize innovative approach to facilitation through knowledge of adult learning methodologies
- Create and maintain an effective learning environment through facilitative leadership
- 2+ year experience in designing and developing training content
- Experience with Microsoft and Google Suite
Responsibilities
- Provide virtual facilitation and adult learning subject matter expertise on special projects
- Facilitate virtual training for designated licensed and/or non-licensed agents
- Communicate effectively with managers, colleagues, and other departments
- Plan and conduct activities for a balanced program of instruction that meets the needs of adult learners
- Prepare instructional materials and presentations
- Cross collaboration with various stakeholders to identify training needs, identify performance gaps, and implement training best practices
- Develop new or modify existing content that includes clear objectives for all trainings, workshops, activities, and projects
- Provide a positive environment and manage group conduct to promote active engagement of participants in the learning process
- Track metrics and performance of new hires
Preferred Qualifications
- Active Health Insurance License
- Up to date on Continuing Education Coursework
- Corporate Trainer Certified
- College Degree
Benefits
- Competitive salary + bonus
- Generous PTO
- Industry-leading medical, dental, and vision plans + generous parental leave
- 401(k) company match plan β fully vested on day 1
- Award-winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Career growth β we enjoy promoting from within!
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Please let Centerfield know you found this job on JobsCollider. Thanks! π