Remote Sales Operations Manager

Summary

Join AffiniPay as the Sales Operations Manager and work cross-functionally across the organization to define and drive strategic projects that support revenue growth. This role requires 3+ years of sales or revenue operations experience, expertise with Salesforce, post-secondary education in computer science, business administration, or relevant discipline, excellent communication skills, meticulous organization, detail orientation, natural curiosity, proactive mindset, tenacity to challenge the status quo, team player attitude, and enthusiasm to learn a new, complex domain.

Requirements

• 3+ years of sales or revenue operations experience
• Expertise with Salesforce, including process and dashboard design
• Post-secondary education in computer science, business administration, or relevant discipline
• Excellent communication skills, including presentations, facilitation, and consultative questioning
• Meticulous organization, detail orientation, and task-driven nature
• Natural curiosity, proactive mindset, and the tenacity to challenge the status quo
• Enthusiasm to learn a new, complex domain and the humility to ask for help when needed
• Team player, willingness to step in for team members that need help, demonstrating integrity and positive communication, collaboration, and feedback

Responsibilities

• Serve as a trusted advisor and thought partner to Sales Leadership
• Collaborate across go-to-market teams to understand the challenges we face, identify the most impactful opportunities, and create and work on projects to address those opportunities
• Own a metric to drive sales and new bookings. Work on projects around that metric and report back on how the metric is changing based on those projects
• Identify, drive, and execute process improvements to drive revenue and sales productivity
• Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact
• Design, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
• Build and evolve reports and dashboards in Salesforce to help individual contributors manage their daily workflows and to help leaders manage their team’s performance
• Partner with the Sales Enablement team to ensure the right tools, training, and communications are in place to enable strategic initiatives
• Partner with the Business Systems team to oversee Salesforce and our surrounding tech stack, including Gong, Outreach, Spiff, and more
• Nurture strong relationships with partners in Marketing, Customer Success, Finance, and Product to align priorities, remove blockers, and keep projects moving forward

Preferred Qualifications

• Experience in high-velocity, B2B SaaS sales and/or revenue operations
• An understanding of revenue metrics across Sales, Marketing, and Customer Success
• Experience with Salesforce, Marketo, Outreach, Gong, Intercom, Highspot, and other integrations

Benefits

• All employees receive fully covered medical, dental and vision coverage
• Have some fur babies? - We offer them insurance too!
• RELAX and enjoy your time away with our flexible paid time off policy!
• We will help you plan for your future. - 401K, or RRSP if in Canada, with a company match
• Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
• Health Wellness Program. that includes nutrition consultations, mental health apps, and access to discounted memberships
• Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
• Professional development opportunities. including mentorships, leadership programs and our AffiniPayU courses
• We believe it is important to give back with our. Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
• D&I initiatives. provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff