Trailer Park Group is hiring a
Integrated Agency Operations Manager
closedTrailer Park Group
π΅ $100k-$110k
πRemote - United States
Summary
The job is for an Operations Manager at Mutiny, a gaming-focused creative agency under Trailer Park Group. The role involves managing daily operations, optimizing agency allocations, coordinating meetings, leading research and data analysis, and managing the end-to-end freelance process.
Requirements
- 5+ years of relevant work experience preferred
- Ad agency experience required - must have experience hiring freelance talent in creative roles capacity
- Solid understanding of the digital/advertising project lifecycle and the roles of the various team members and subject areas in an agency
- Experience with process mapping
- Able to handle multiple projects under tight deadlines; organized, detail-oriented, and friendly
- Ability to deal with ambiguity and suggest solutions to short and long-term challenges
- Must be able to successfully prioritize multiple projects
- Strong relationship management, influencing, and conflict resolution skills
- Excellent organizational and planning skills, as well as being a strong communicator, both written and verbal
Responsibilities
- Serve as a first-line escalation point to resolve low-to-medium internal operational conflicts
- Implement and manage tools and technologies that enhance operational efficiency
- Coordinate weekly resource meetings, ensure up-to-date resource management data are maintained and processes followed
- Lead weekly meetings with TPG IT, ensuring up-to-date agenda based on MUTINY needs (hardware, software, resources, etc.)
- Monitor workload to prevent underutilization or overextension while empowering and facilitating teams to communicate and collaborate to optimize allocations
- Match team members' skills with project requirements and foster skill development; be a career builder
- In partnership with our in-house talent acquisition team, manage the end-to-end freelance process, inclusive of financial management, rate management, onboarding/ offboarding
- Help facilitate the onboarding of new hires ensuring every employee gets ingrained in the Mutiny culture while also providing them the tools they need to succeed in their role
- Run recurring and ad hoc research and data analysis to help bring actionable transparency that will improve margins
- Support recurring and ad hoc internal projects related but not exclusive to event planning, marketing, PR, facility/space management, data maintenance, etc
- Collaborate with project managers to oversee and support project workflows. Ensure that projects adhere to timelines, budgets, and quality standards
- Develop, implement, and optimize operational processes to enhance efficiency and productivity within the agency. This includes creating workflows, standard operating procedures (SOPs), and guidelines
- Collaborate with finance and resource management teams to monitor project budgets. Ensure that projects are financially viable and align with the agency's financial goals
Preferred Qualifications
- Candidates in commutable distance to Hollywood, California will be prioritized
- A love for all things gaming would be great!
Benefits
- Robust benefits program, flexible PTO, 401k with company match, remote work, and many other perks
- Professional development opportunities
- Wellness programs
- Family and parental leave
This job is filled or no longer available
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