Remote Integration Specialist
Podium
π΅ $14k-$15k
πRemote - Philippines
Please let Podium know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Podium as an Integration Specialist Contractor and play a critical role in our long-term success by coordinating the setup of direct connections between Podium and client's customer management or order management system. You will work on standard and custom integration projects, deliver world-class customer experience, troubleshoot issues, and maintain high-quality documentation.
Requirements
- Must be fluent in English
- 1+ years of experience in integrations, product support, or similar field
- Experience working in a SaaS or technical environment
- Experience working through API and FTP integrations preferred
- Experience with Salesforce or Tray.io (or similar) preferred
- Demonstrated over-achievement managing a large work queue
- Experience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization
Responsibilities
- Coordinate the setup of direct connections between Podium and a client's customer management or order management system
- Configure software settings and manage a work queue with a large number of requests
- Support clients and Customer Success Managers, troubleshooting integration issues and solving problems
- Serve as an integrations expert across Podium, sharing customer needs for automations to continually improve the integrations offered
- Maintain high-quality documentation of the integrations set up
Benefits
- $7.06-7.50/hour for full-time work
- Remote, work from home setup
- Company provided equipment
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Please let Podium know you found this job on JobsCollider. Thanks! π