Integration Specialist

Summary

Join RainFocus, a leading software company, as an Integration Specialist! You will be responsible for implementing integration products using APIs, working with various teams and clients, and ensuring seamless data transfer between RainFocus' platform and third-party vendors. This role requires strong technical skills, experience with REST APIs and enterprise clients, and excellent communication abilities. You will collaborate with project managers, solution consultants, and services teams to deliver and support integration requirements. The position offers a remote opportunity with potential travel and competitive benefits, including a competitive salary, benefits package, 401k, and generous PTO.

Requirements

• Have 1+ year of experience working with enterprise clients
• Have 2+ years of experience working with REST API’s and be familiar with JSON
• Have 3 years of experience in a Professional Services consulting environment
• Have experience with Integrations with Salesforce and Adobe Analytics
• Have familiarity with API tools such as Postman, Swagger and SSO
• Have familiarity with Google Chrome development tools
• Have an understanding of web analytics and the ability to comprehend JavaScript
• Be able to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team
• Have the technical ability to understand platforms and understand how they can and should work together
• Have experience working with technical and non-technical teams
• Have superior communications skills, both written and verbal
• Be able to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations
• Have experience with Integrations with Salesforce and Adobe Analytics

Responsibilities

• Work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for the RainFocus Products
• Communicate clearly to peers and clients
• Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
• Assess, design, and develop integration meeting customer requirements
• Assist Services teams with integration discovery and scoping
• Work comfortably within a cloud-based environment
• Lead internal and external meetings with customers and vendors
• Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources
• Lead requirements sessions to discover integration needs, architect integrations and complete the integration build
• Provide direct technical client support
• Create design documents, test cases & unit testing
• Document integration elements prior to transitioning the integration to support
• Be available for After Hours Support, when needed

Preferred Qualifications

• Have a Bachelor’s degree in Computer Science, Information Systems or related field or equivalent professional experience
• Have SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications

Benefits

• Competitive salaries
• Competitive benefits
• 401k
• Generous PTO
• Countless other team building activities