IT Business Development Specialist

Summary

Join SupportYourApp as an IT Business Development Specialist and drive company growth! This pivotal role involves pursuing new business opportunities, building client relationships, and closing deals. You will research market trends, manage leads, and collaborate with the team on strategic initiatives. Success requires B2B sales experience, strong communication skills, and data analysis expertise. We offer a fully remote work option, a results-oriented bonus system, paid training, and a supportive work environment focused on your growth and development. SupportYourApp is a global leader in outsourced customer support, offering an inclusive and international work experience.

Requirements

• 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry
• Experience in closing deals
• Self-motivated and results-driven mindset
• Fluent in English (C1-C2, both in writing and speaking)
• Profound understanding of market research and data analysis techniques
• Familiarity with CRM systems (HubSpot) and AI-driven solutions
• Excellent communication, presentation and negotiation skills
• Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal
• Stress resistance and confidence
• Emotional intelligence
• Persistence and positive attitude
• Ability to work in a team and independently
• Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts
• Out of the box thinking with the desire to explore creative ideas proactively

Responsibilities

• Prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal
• Research industry trends, potential markets for business opportunities
• Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels
• Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions
• Track and report on personal KPIs in a consistent, accurate, and timely manner
• Collaborate with the team on strategic and long-term tasks and objectives
• Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas
• Gather and analyze feedback to identify opportunities for service improvement or product offerings

Benefits

• Business hours
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Results-oriented bonus system
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development