Elevate and Delegate is hiring a
IT Help Desk Technician

Summary

The job is for an IT Help Desk Technician at a growing MSP in Moorestown NJ. Responsibilities include providing IT support, desktop support, and exceptional customer service. Requirements include relevant experience, certifications like CompTIA A+ or Network+, and strong communication skills. Benefits include salary between $1000 - $1500 USD/month.

Requirements

• Possess a foundational understanding of networking concepts
• Maintain clear and effective communication with clients
• Leverage call center experience to handle high call volumes

Responsibilities

• Utilize MSP experience to deliver efficient IT solutions
• Deliver exceptional customer service and technical support
• Provide desktop support for Microsoft Windows systems
• Respond to technical queries and problems, log and track issues

Preferred Qualifications

• Hold or work toward certifications such as CompTIA A+, Network+
• Previous IT Help Desk experience

Benefits

Salary between $1000 - $1500 USD/month