Wallbox Chargers is hiring a
IT Helpdesk Technician

Summary

Join Wallbox as an IT Helpdesk Technician to manage support requests, solve technical issues, onboard new users, and maintain communication efficiently. The company is a leading electric vehicle charging solutions provider with headquarters in Barcelona and manufacturing facilities in Spain and the US.

Requirements

• Minimum of 5 years in IT support across varied environments
• Proven track record of managing technical projects or client relationships
• Strong troubleshooting skills for both PC and Mac systems
• Experience in managing cloud-based services including Google Workspace and MS365
• Knowledge of Mobile Device Management (MDM) and basic networking
• Skilled in printer setup and troubleshooting
• Excellent communication skills, with proficiency in English; Spanish is advantageous
• Ability to work both independently and within a team environment
• Should be adept at technical writing and documentation

Responsibilities

• Manage support requests
• Solve diverse technical issues
• Onboard new users
• Maintain constant communication

Preferred Qualifications

Spanish proficiency

Benefits

• Comprehensive compensation and benefits package
• 401k plan with company contribution
• Flexible work schedule and PTO policy - hybrid, 3 days in office
• Be part of a young, international, and talented team working in a fast-paced and vibrant environment (we are over 1000 employees worldwide)
• Be a pioneer and build our company’s presence in a new market