IT Program Manager - ERP systems

Summary

Join Sterlington, an international law firm, as an IT Programme Manager to lead the implementation of new Practice Management and Document Management Systems. This business-critical role requires managing the entire program lifecycle, from planning and procurement to post-implementation support. You will define governance, reporting, and risk mitigation strategies, engaging stakeholders across various departments. The ideal candidate possesses extensive experience in managing complex, multi-vendor programs involving enterprise-level finance platforms and modern document management solutions. Success in this position hinges on strong leadership, excellent communication, and proven experience delivering enterprise finance system or ERP programs within mid-to-large organizations. This is a remote interim/contractor position.

Requirements

• Strong track record delivering enterprise finance system or ERP programmes within mid-to-large organizations
• Experience implementing Practice Management Systems (e.g. Elite 3E, Aderant Expert, or similar) and delivering transformation across finance, billing, and operational functions
• Background in document management system implementations across complex or regulated environments
• Ability to lead cross-functional teams and manage multiple third-party vendors across technical and business-facing workstreams
• Understanding of integration design between finance platforms and enterprise systems such as HR, CRM, and reporting tools
• Programme governance, stakeholder engagement, and risk management
• Enterprise finance systems, time/billing workflows, and integration
• Change management, communications, and training leadership
• RAID management, vendor oversight, budget control
• Excellent communication, negotiation, and leadership skills
• PRINCE2, MSP, or PMP certified
• Degree in Business, IT, Finance, or related discipline

Responsibilities

• Lead the full programme lifecycle for the implementation of a new PMS and DMS, from planning and procurement through to delivery and post-go-live support
• Define governance frameworks, reporting cadence, and risk mitigation strategies across workstreams
• Engage stakeholders from IT, finance, legal/commercial, and operations to ensure business alignment and successful change outcomes
• Oversee vendor management, including system integrators and technology partners involved in platform configuration and data migration
• Coordinate the integration of the PMS with related systems such as billing, HR, CRM, reporting, and data management platforms
• Drive the transition to a modern DMS, improving document workflows, security, and compliance
• Lead change management efforts to ensure successful user adoption and sustained benefit realization

Preferred Qualifications

• Exposure to Microsoft Dynamics 365 Finance & Operations or comparable cloud-based ERP platforms would be beneficial
• Experience in programme delivery within legal, consulting, or professional services sectors
• Familiarity with business intelligence/reporting (e.g. Power BI), master data management, and data warehouse environments
• Knowledge of legacy system decommissioning and modernization planning
• Agile or ITIL experience/certifications desirable