Italian Travel Consultant

Summary

Join a leading online travel agency as an Italian Travel Consultant to provide exceptional service to partners and customers, leveraging your language skills and customer service experience in a fast-paced environment.

Requirements

• Fluent in Italian and English
• High school diploma or equivalent
• Ability to handle several outsourced business transactions (information requests, service requests, complaints and sales request spare parts) for all channels (phone, email, chat)

Responsibilities

• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries
• Provide accurate, valid, and complete information by using the right tools, methods, and processes
• Ensure a high level of partner service and a positive partner experience
• Track and follow cases to ensure that they closed in an efficient and timely manner

Benefits

• Competitive salary
• Private health insurance
• Work-from-home options