Jira Administrator

Summary

The job description is for a PMP Jira Specialist role, which involves managing and refining project management tools and processes using Jira. The position is initially remote but will transition to a permanent, full-time onsite position in Buenos Aires.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a closely related field
• Minimum of 5 years' experience specializing in Jira administration, configuration, and deployment
• A solid background (5+ years) in project management within a tech-forward, multi-application environment
• Demonstrated proficiency in collaborating with multiple partner teams, prioritizing tasks, and managing several projects or priorities simultaneously
• Experience in fostering collaboration among development teams, particularly in a remote setting
• Adept at identifying process inefficiencies and proposing actionable, effective solutions
• History of managing diverse projects/priorities under stringent timelines and high-pressure conditions
• Experienced with dictation/voice translation software
• Must be Fluent in English

Responsibilities

• Configure and customize Jira projects, workflows, fields, screens, and manage user provisioning and de-provisioning to meet specific project needs
• Develop custom dashboards, fields, and screens to improve project management and reporting efficiency
• Design and manage comprehensive Jira dashboards and reports for stakeholder transparency and visibility
• Maintain robust Jira workflows for key project management processes, including change management, risk management, and issue tracking
• Configure time logs with detailed reporting capabilities and demonstrate strong knowledge in this area
• Collaborate with cross-functional teams to identify, implement, and refine Jira process enhancements and best practices
• Provide effective training and support to project teams and stakeholders, enhancing their Jira proficiency
• Assess and integrate Jira add-ons and plugins to extend project management functionalities
• Resolve any Jira-related issues and bugs efficiently
• Document Jira processes, protocols, and guidelines meticulously
• Utilize Jira for advanced project forecasting and resource management, configuring and optimizing WBS Gantt charts
• Tailor Confluence settings to organizational needs, improving project documentation