Junior Account Manager

Summary

Join JOBJACK for a two-month opportunity as a Junior Account Manager. This role provides hands-on experience in account and client management within a dynamic team, offering mentorship from experienced professionals. You will develop valuable skills in communication, relationship management, and customer service. The position offers a competitive salary, a fully remote work environment after onboarding, and the chance to contribute to a company dedicated to connecting people with employment opportunities. The ideal candidate will be a strong communicator, adaptable, and detail-oriented. Apply by November 22, 2024, for a December 2024 start date.

Requirements

• Exceptional communicator, especially over the phone
• A positive, polite, confident, sincere and friendly disposition
• Calm, cool and collected - especially during stressful phone conversations
• Ability to apply new knowledge in a fast paced environment
• Team player
• Multi-tasker
• Adaptable
• Joyful and driven
• Problem solver
• Detail oriented

Responsibilities

• Follow JOBJACK's Customer Management Process to ensure effective service for assigned clients
• Maintain daily routines to uphold optimal service standards
• Ensure high-quality day-to-day client service through proactive measures
• Foster strong client relationships through regular communication
• Manage and nurture relationships with existing clients
• Respond promptly and accurately to client inquiries
• Handle daily client correspondence professionally
• Act as a primary contact for job seekers using the JOBJACK platform, providing assistance and answering queries
• Inform job seekers about application outcomes promptly
• Coordinate with job seekers to confirm interview schedules and ensure timely preparations
• Guide job seekers through the application process, ensuring timely submission of required documents

Preferred Qualifications

Studies or relevant experience in administration, account management or similar roles

Benefits

• Competitive Compensation : Enjoy a competitive salary package during your contract
• Flexibility : Full remote benefits after onboarding and training