Remote Junior Account Manager

Summary

Join RateHawk as a Junior Account Manager to play a pivotal role in maintaining and developing relationships with clients, consolidating presence on the local market, and expanding opportunities within the territory.

Requirements

• Relevant Experience. Minimum of 1 year of successful experience in account management or business development of B2B companies within the travel industry
• Language knowledge. Fluent in Turkish and English
• Readiness for business trips. 30% of working time is designated for market visits
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence

Responsibilities

• Expand and consolidate presence in the assigned territory
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance
• Collaborate with the sales team to identify and grow opportunities within the territory
• Follow-up with existing and new partners in order to provide system training
• Product presentations & networking
• Position the brand within the travel trade
• Address incident issues, ensuring partners support
• Payments control
• Provide market & competitive environment analysis
• Provide regular comprehensive reporting through CRM and internal systems
• Maximize and develop API deals with the potential and existing partners

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation