Junior Account Manager

Summary

Join QQFS, a leading data-collection services provider in the Nordics and Benelux regions, as a Junior Account Manager. Maintain regular client contact and act as a company ambassador. Prepare and deliver client bids, ensuring feasibility, competitive pricing, and timely delivery. Develop strong client relationships, proactively grow accounts, and follow up on bids. Collaborate with the fieldwork team to ensure excellent project delivery and work with the sales team to achieve company goals. Suggest process improvements and actively network for new business. This role requires strong client relationship skills, communication skills, teamwork, financial responsibility, and creative thinking.

Requirements

• Junior Account Managers should move beyond just having knowledge of their Client’s business. They should be capable of using this knowledge whether that is in discussions with the Client or briefing the project team
• Productive Client Relationships
• The Account Manager’s experience should allow them to foresee and forestall potential problems in all Client initiated projects/bids and will work together with the fieldwork team to manage client expectation and deliver the best outcome
• New Business Culture
• Own the vibrant, competitive and supportive business development culture. Focus on prospecting and new account acquisition
• Presentation and Communication Skills
• At this level, a vast competency is expected in client presentations such as project reviews (when requested) and the Managing Director should feel confident in participating in kick off calls and able to hold their own
• Teamwork
• The Junior Account Manager is the central co-ordination role of the team, providing accurate briefing and ensuring that information is available when required by the fieldwork team or other departments. They should be comfortable working with all department
• It is expected that the Junior Account Manager has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical and to offer support when they feel it is needed
• Financial responsibility
• Project should be sold based on feasibility guideline, pricing list and following discount plan and seek approval with the Head of Business Development if you like to reduce costs further
• Creative Thinking
• The ability to look beyond the obvious to find innovative yet relevant solutions is at the heart of QQFS’s offering
• This Junior Account Manager is expected to demonstrate enthusiasm and pride in constantly improving and developing the QQFS offer. You should be keen to learn and exceed expectations and the objectives/targets

Responsibilities

• Develop a strong relationship with your assigned accounts, develop and grow each account as per your objectives
• You are responsibility for the bids allocated to you. You will respond to these bids in a timely manner and log them properly in the MR system
• You will follow and understand the pricing and feasibility grid, timeline recommendations, have a good understanding of the client’s business and seek advice from the fieldwork team for market specifics in order to provide the best possible and accurate bids
• You will follow up on bids, keep a record of the outcome and if needed discuss change of strategy with the Managing Director
• You will prepare client contracts based on template and reviewing accuracy of client commissioning documents
• You will ensure excellent project delivery by working with and providing guidance to the fieldwork team, this involves briefing the project team on project and client specifics. You will also provide support in escalations
• You will work together with the sales team to deliver the company goals
• You should look at current processes and practices and suggest improvements to the Managing Director
• Prepare client contracts based on template and reviewing accuracy of client commissioning documents
• Actively network within existing and new client contacts for any new business/prospects

Benefits

• 25 days Annual leave entitlement
• You will be eligible to participate in the quarterly bonus scheme upon completion of your probationary period. This will be paid quarterly once probation has been passed
• You will be entitled to all statutory benefits as required by Swedish law, plus 25 days’ annual leave plus public holidays, Pension scheme (4,5% employer contribution) and Group Life insurance, covering payments for Life insurance, loss of income if you are not able to work due to sickness (sjukförsäkring) and injury when working (Olycksfallsförsäkring)