Fixico is hiring a
Junior Business Operations Executive in Netherlands

Summary

The job description is for a Junior Business Operations Executive position at Fixico in the Benelux market. The role involves managing partner relationships, streamlining processes, overseeing B2B accounts, and guiding repair shops on the use of the Fixico platform. The ideal candidate has 1-2 years of experience as an Account Manager, Customer Success Manager, Inside Sales, or similar roles, preferably within the automotive industry or related industries.

Requirements

• You have 1 to 2 years of experience either as an Account Manager, Customer Success Manager, Inside Sales, or similar roles (including internships)
• You are fluent in Dutch and English, any other language such as French is a plus

Responsibilities

• Cultivate enduring, strategic partner and body repair shop relationships
• Oversee our B2B accounts, streamlining processes and maximising volumes
• Take charge of the end-to-end repair process, including damage report processing, approval, and quality checks for all fleet and rental vehicles
• Guide and educate body repair shops in harnessing the full potential of the Fixico platform to achieve their business objectives
• Facilitate the seamless onboarding of new Fixico partners and body repair shops
• Guarantee optimal product utilisation for all parties involved
• Elevate satisfaction levels and guarantee both partners and body repair shops a delightful experience in the Fixico platform

Preferred Qualifications

You have preferably experience either within the automotive industry or related industries

Benefits

• The rare opportunity to be in the first row in building a world-leading platform in the automotive world
• The opportunity to join a scale-up at an exciting time of rapid growth and contribute to its expansion across Europe
• As members of The Collection, you will also be able to use different meeting rooms throughout Amsterdam, and a fully equipped gym within our office building
• The possibility to lease a bike through Fixico
• An attractive pension plan
• An open, flexible work environment in the heart of Amsterdam, overlooking the Rijksmuseum
• A young, talented, and extremely driven team, where you will work with all departments
• Plenty of responsibilities and opportunities to grow
• Daily freshly prepared lunch and plenty of snacks
• A toast on our huge balcony during our Friday drinks