Junior Collaboration Service Specialist

Summary

Join KOSTAL's global business service center in Hungary as a SharePoint specialist. You will consult business users on SharePoint page design, fulfill service requests and training needs, monitor system operations, and manage incidents and problems. You will also own services for additional collaboration tools. The role involves working with the M365 project and requires 0-2 years of experience in service support or SharePoint. Flexible working conditions with remote work possibilities are offered, along with a modern office in Budapest. This is an opportunity to make a real difference in a stable, future-focused company.

Requirements

• University degree within IT or similar
• 0-2 years of experience in service support or Sharepoint
• General IT knowledge
• Familiarity in dealing with web technologies
• Fluent English
• Experienced working in an international, virtual team
• Confident in moderating meetings, workshops and trainings in English language

Responsibilities

• Consulting the business users in case of question how to design their Sharepoint pages in the best way
• Fulfill service requests, documentation and training needs
• Monitoring system operation and proactive error detection and solving
• Incident and problem management
• Ownership of the services or a set of the additional tools beside Sharepoint
• Special tasks from our M365 project might come up

Preferred Qualifications

Other languages as per role requirement

Benefits

• Flexible working conditions with remote work possibility (in-person presence is required from time to time), you can have a real work-life balance
• Modern, newly renovated, sustainable office with parking space and bicycle storage area in the heart of Budapest
• Supportive, diverse and highly skilled community
• Ability to really make a difference and build new processes from scratch, you can participate in the formation and shape of the BSC processes