Junior Inside Sales

Summary

Join Edpuzzle's Inside Sales Team in Barcelona as a Junior Inside Sales Representative! Contribute to the inside sales strategy by supporting the team with sales campaigns, setting up meetings, preparing presentations and proposals, identifying new sales prospects, negotiating deals, and showcasing products and services via email and video calls. Maintain customer satisfaction and renew customer licenses. Proactively identify and pursue new sales opportunities through various channels. Research accounts, identify key players, and generate interest. Maintain and expand your database of prospects. Collaborate with team members and channel partners. Gather customer feedback and share it with internal teams. Follow up with customers, ensuring service quality and appropriate usage. This role requires strong communication and analytical skills, a results-driven attitude, and the ability to thrive in a fast-paced environment. Edpuzzle offers a competitive salary, benefits, and a supportive work environment.

Requirements

• Ideally 1–2 years of experience in an Inside Sales position or similar customer-facing role, preferably within a fast-paced, target-driven environment
• Native or bilingual proficiency in English is required
• Outstanding communication skills, both written and verbal, with the ability to engage effectively via email, over the phone, and in face-to-face conversations
• Highly motivated and results-driven , with a strong desire to achieve—and exceed—measurable sales and performance targets
• A quick and enthusiastic learner, always eager to absorb new information, tools, and techniques to continuously improve performance
• Proactive, bold, and confident, with a willingness to step outside of your comfort zone and take initiative in unfamiliar situations
• You thrive under pressure and can maintain focus, efficiency, and positivity even when managing tight deadlines or high-stakes tasks
• Currently based in the Barcelona area

Responsibilities

• Proactively identify and pursue new sales opportunities through a mix of outbound and inbound channels, including emails, calls, and other outreach methods
• Research accounts, identify key players and generate interest
• Maintain and expand your database of prospects within your assigned territory
• Support our Inside Sales Associates in preparing and delivering appropriate presentations about our products and services, participate in our budgeting campaigns, answering emails and setting up meetings
• Organize our database, CRM, setting up trials and networks of schools
• Communicate with schools & groups of schools using Edpuzzle in your assigned region
• Help ensure client satisfaction and attaining renewal objectives
• Develop an understanding of client needs & goals
• Set up meetings with potential clients and listen to their wishes and concerns
• Prepare and deliver appropriate presentations on our products and services
• Research accounts, identify key players and generate interest
• Collaborate with team members and channel partners to build pipelines
• Gather feedback from customers or prospects and share it with internal teams
• Follow up with customers, ensuring Edpuzzle service is going well, and the use level is appropriate. Offer solutions to problems if necessary
• Performs other duties as assigned

Preferred Qualifications

• Strong analytical skills, with experience in interpreting data and generating reports
• Experience using CRM tools to track, monitor, and optimize key performance metrics
• Teaching experience

Benefits

• Competitive base salary at €‎23,000 - €‎25,000 plus bonus
• Free private health insurance policy with AXA
• Meal allowance with Cobee: an annual budget of €2000 to spend on the restaurants and food delivery services you like the most
• Free access to Wellhub’s wellness app and discounts on gyms, and well-being activities
• Flexible remuneration for childcare, transportation, and health insurance of immediate family members
• 24 paid holidays plus December 24th and 31st
• Flexible working hours and reduced working time on Fridays
• Remote-first: Feel free to work 100% remotely or use the Barcelona office whenever you want, for the best of both worlds!
• Free coffee, snacks, and drinks in the Barcelona office
• Teambuilding events during working hours
• Incredible opportunity to grow, learn, and build lifetime bonds with other passionate people