Key Account Executive

Summary

Join Faro Health, a mission-driven company, as a Key Account Executive to leverage your sales expertise and industry knowledge in the life sciences sector. You will cultivate long-term relationships with key enterprise accounts, driving significant revenue growth. Responsibilities include managing client relationships, acting as a consultative sales advisor, collaborating with cross-functional teams, and negotiating contracts. The ideal candidate possesses 10+ years of sales and account management experience within large life science companies, strong negotiation skills, and excellent communication abilities. Faro offers competitive compensation, including a base salary of $150,000-$250,000 plus variable compensation and equity, along with a comprehensive benefits package and flexible work arrangements.

Requirements

• 10+ years of combined experience in sales, account management, and consulting services
• 3+ years focused on account management within large life science, biotech, and/or pharmaceutical companies
• Proven ability to cultivate executive relationships across various business functions within life science, biotech and/or pharma companies
• Strong negotiation skills with a track record of closing large multimillion-dollar contracts
• Ability to articulate complex value propositions to executive-level clients
• Willingness to travel as necessary for client engagements
• Excellent team player with demonstrated track record of success in a cross-functional team environment
• Consistent commitment to delivering on team goals with a sense of shared urgency

Responsibilities

• Develop long-term relationships with clients, focusing on strategic engagement across complex buying teams
• Serve as the main liaison between clients and internal teams, ensuring clear communication of client needs
• Regularly update stakeholders on account status and performance metrics to inform strategic decisions
• Gather insights from clients to guide product development, ensuring our offerings remain competitive
• Act as trusted advisors by understanding the unique challenges clients face in clinical trial design and development
• Stay informed about developments in life sciences and clinical development to anticipate client needs effectively
• Work collaboratively across cross-functional teams
• Manage a balanced quota focused on new logo sales, customer expansion (up-sells, cross-sells), and renewals
• Negotiate terms and finalize agreements that maximize profitability while ensuring client satisfaction
• Embrace a growth mindset; personal development is as important as achieving sales targets
• Enjoy autonomy balanced with accountability; you own your outcomes
• Maintain rigorous best practices in forecasting, territory management, and account reviews

Preferred Qualifications

• Preferred locations: California, Wisconsin, North Carolina, Virginia, Pennsylvania, Massachusetts. Other areas would be considered based on candidate experience
• Strong communication and presentation skills
• Strong organizational, motivational, and leadership skills - hunter mentality
• Strong attention to details and ability to triage and aid in resolution of escalations
• Team player with ability to work independently; ability to adjust to changing priorities
• Strong emotional intelligence, interpersonal and communication skills, both verbal and written
• Strong business planning and problem solving skills
• Goal-oriented
• Ability to project and maintain a professional and positive attitude

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Stock Option Plan
• Life Insurance (Basic)
• Short Term and Long Term Disability
• Paid Time Off (Flexible Vacation Policy, Sick & Public Holidays)
• Training & Development
• Work from Home, Office or Hybrid
• Base salary range for this position is $150,000 to $250,000
• This role is eligible for variable compensation, with a target range of 80-120% of base salary
• On Target Earnings (OTE) = Base Salary + Variable Compensation
• Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training
• In addition to this position's salary (listed above), equity will be a major component of the total compensation for this position
• We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance
• Generous vacation and parental leave
• Flexible working hours