Key Account Lead

Summary

Join Too Good To Go, a leading app combating food waste, as a Key Account Manager Team Lead in France. Lead and mentor a team of 7, managing top food industry accounts. Develop innovative strategies to maximize store coverage and supply, guiding partners toward zero-waste practices. Build and manage account pipelines, create compelling presentations, and support large-scale store rollouts. Develop communication strategies and contribute to the overall French Key Account strategy. This role requires strong leadership, account management, and communication skills, along with a passion for sustainability.

Requirements

• You are experienced in Key Account Management or Commercial leading team
• You’re creative, always full of ideas to implement new things
• You are result-oriented and work with KPIs to guide actions
• You think analytically and are solution-oriented, with strong project management skills
• You are highly organised, continuously documenting and improving processes that meet business needs
• You have hands-on experience with sales technology and tools (the knowledge of Salesforce will be a plus!)
• You are a first-class and inspiring communicator and are able to draw on those skills to set the bar high and get team members to perform at their absolute best
• You are highly empathetic and at the same time, you know how to challenge people
• You have a true passion for sustainability - you understand the urgency of action for the planet
• You’re the kind of inspiring leader people want to follow
• You know how to make your team hungry and smash targets
• You have brilliant communication skills and the ability to translate ideas into actions and measurable objectives
• You have good interpersonal skills & a good sense of diplomacy
• You are able to recognize and cultivate the potential in others
• You know that with great power comes great responsibility: you are the voice of the company in front of your team. You are also able to take tough decisions when needed
• You trust your team and your team can trust you

Responsibilities

• Team leadership : ensure the team have the right tools and are in the best possible conditions to succeed through coaching, training & giving continuous feedback. You set the goals and objectives and are accountable for their overall performance
• Account Management : ensuring the partnership is strong and delivering innovative strategies to grow (acquisition and optimisation). The focus should be on maximising our store coverage and overall supply, and guiding them on a zero waste approach. You capitalise on our innovations and novelties to keep our partners attracted by our solutions
• Mapping & forecasting : Build and manage a robust franchised store and account pipeline and manage the growth of your business unit
• Pitching : create and deliver high quality, professional presentations to your partners, and confidently speak about the business and food waste proposition
• Supporting rollouts : working with the team and the key accounts to plan, schedule and execute store rollouts and re-trainings at scale
• Marketing : Develop and coordinate a specific communication strategy based on the account needs in collaboration with our marketing department
• Contributing to the French Key Account strategy and supporting collaboration at global level for your accounts

Benefits

• Remote policy: 3 days/week + 1 full week/ per quarter
• Possibility to take up to 4 days working to charities (Restos de cœur, Food Banks, etc.)
• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
• Health insurance and pension plans (subject to country of employment)
• Additional days off for significant life events
• Regular social events like summer and winter parties
• Coffee, snacks and fully-equipped kitchens
• Get to know our community with a monthly free Surprise Bag
• Paid volunteer time through our Shareback volunteering programme
• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups