Key Account Manager

Summary

Join Kao Consumer Care as a Key Account Manager, responsible for managing strategic customers in the German drugstore and/or food retail sector. You will analyze and create business plans, maximize business potential, and achieve sales and profit goals. This is a full-time, permanent position offering remote work flexibility from anywhere in Germany, with occasional travel to Darmstadt and other locations for client visits. You will collaborate with category management, develop customer relationships, and create regular reports. Kao offers a friendly and flexible work environment with competitive salary and benefits.

Requirements

• Business Administration degree or adequate commercial training with corresponding professional experience
• Several years of professional experience
• Proven track record in supporting customers from the drugstore and food retail sector in Germany
• Proven experience in building a strong and profitable business in the drugstore/food retail sector (ideally in the FMCG/cosmetics industry)
• Outstanding communication and negotiation skills
• Sound, strategic business acumen
• Very good leadership qualities
• Strong analytical and conceptual background
• Team player with a growth-oriented attitude

Responsibilities

• Be responsible for the analysis of opportunities and risks and the creation of suitable business and customer plans in line with profit, marketing and brand goals
• Develop and elaborate strategies to maximize our business with key accounts
• Develop ideas to drive business and build brands, as well as formulate customer strategies that foster continuous brand growth
• Collaborate with Category Management to define and implement customer strategy
• Develop and expand customer relationships
• Be responsible for driving sales, distribution and share of brands with our customers
• Create and present regular reports
• Create and further develop best-practice processes and methods (both internally and externally)

Benefits

• Attractive salary and further benefit packages
• Subsidized company pension plan
• Maintaining a long-term account
• Opportunity for constant further development, for example with access to comprehensive e-learning offers from the Kao Academy and over 16,000 learning contents from LinkedIn Learning to achieve tangible results
• Friendly and flexible working environment