Key Account Manager

Yuno Logo

Yuno

πŸ“Remote - Spain, Netherlands

Summary

Join Yuno, a company building payment infrastructure for global market participation, as a Key Account Manager. You will manage key customer accounts, building strong relationships and driving revenue growth. This role requires collaboration with various teams to ensure seamless service delivery and client satisfaction. You will leverage data analytics to inform strategic decisions and achieve performance targets. Yuno offers remote work, a home office allowance, stock options, a health plan, flexible days off, and professional development courses.

Requirements

  • Bachelor's degree in business, marketing, or a related field
  • Fluent English
  • 2+ years of proven experience as a Key Account Manager, Client Relationship Manager with international customers in the payments industry
  • Strong understanding of payment technologies, financial services, and industry regulations
  • Excellent communication, negotiation, and presentation skills
  • Strategic thinking and problem-solving abilities
  • Ability to work collaboratively in a dynamic startup environment
  • Results-driven and goal-oriented

Responsibilities

  • Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives
  • Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights
  • Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery
  • Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback
  • Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets

Preferred Qualifications

  • Master's degree
  • Spanish

Benefits

  • Remote work
  • Home Office Allowance
  • Stock options
  • Health Plan
  • Flexible Days off
  • Language, Professional, and Personal growth courses

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