Key Account Manager

Summary

Join Yuno, a company building payment infrastructure for global market participation, as a Key Account Manager. You will manage important customer accounts, building strong client relationships and driving revenue growth. Responsibilities include identifying new opportunities, collaborating with cross-functional teams, monitoring client satisfaction, and overseeing successful account implementation. This role requires a Bachelor's degree in a related field, 2+ years of experience as a Key Account Manager in the payments industry, strong understanding of payment technologies, and excellent communication skills. Yuno offers remote work, a home office allowance, stock options, a health plan, flexible days off, and professional development courses.

Requirements

• Bachelor's degree in business, marketing, or a related field
• Fluent English is a must, Spanish is a plus
• 2+ years of proven experience as a Key Account Manager, Client Relationship Manager with international customers in the payments industry
• Strong understanding of payment technologies, financial services, and industry regulations
• Excellent communication, negotiation, and presentation skills
• Strategic thinking and problem-solving abilities
• Ability to work collaboratively in a dynamic startup environment
• Results-driven and goal-oriented

Responsibilities

• Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives
• Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights
• Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery
• Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback
• Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets

Preferred Qualifications

Master's degree is a plus

Benefits

• Remote work - You can work from everywhere!
• Home Office Allowance - We offer a one-time allowance to help you create your ideal home office
• Stock options
• Health Plan wherever you are
• Flexible Days off
• Language, Professional, and Personal growth courses