Eqvilent is hiring a
L3 Support Engineer
Eqvilent
π΅ ~$44k-$63k
πRemote - Worldwide
Please let Eqvilent know you found this job on JobsCollider. Thanks! π
Summary
Join our team as a Level 3 Support Engineer, where you will provide advanced technical support for our quantitative researchers and developers, focusing on complex troubleshooting, root cause analysis, and implementing robust solutions. This role is within the Infrastructure support team and requires a Bachelor's degree in Computer Science or related field with at least 5 years of IT support experience, including 2 years in a Level 3 support role.
Requirements
- Bachelorβs degree in Computer Science, Information Technology, or a related field
- Minimum of 5 years of experience in IT support, with at least 2 years in a Level 3 support role
- Strong problem-solving skills and ability to handle multiple issues concurrently
- Proficient with Linux operating systems and general infrastructure services
- Experience with scripting languages (e.g., Python, Bash) and automation tools (e.g., Ansible, Terraform)
- Excellent communication skills, with fluency in English
Responsibilities
- Diagnose and resolve high-level technical issues related to the infrastructure
- Collaborate with cross-functional teams to design and implement system enhancements and fixes
- Lead the development of automated solutions to monitor system health and automate repetitive tasks
- Proactive analysis of issues related to infrastructure services and offering suggestions for improvements
- Document all technical procedures and user guides for future reference
- Provide mentorship to Level 1 and Level 2 support engineers
Benefits
- Great challenges with many opportunities to prove yourself
- A welcoming group of highly qualified international professionals
- Cutting-edge hardware and technology
- Comfortable Dubai office or remotely anywhere in the world
- Flexible schedule
- 40 paid days off
- Competitive salary
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Jobs
- π°~$66k-$87kπPhilippines
- π°$80k-$120kπWorldwide
- π°~$80k-$100kπWorldwide
- π°$21k-$32kπWorldwide
- π°$27k-$38kπWorldwide
- π°~$120k-$135kπPhilippines
- π°~$100k-$150kπLebanon
- π°~$150k-$222kπBrazil
- π°~$70k-$200kπThailand
Please let Eqvilent know you found this job on JobsCollider. Thanks! π