Lead Data Operations

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Data Operations Team Lead! Lead a remote team of 75+ freelancers conducting web research. You will design and improve business processes, focusing on efficiency and quality. Partner with quality control to resolve issues and mentor your team for growth. This role requires a strong interest in people management, a process-oriented mindset, and excellent communication skills. Veeva offers a flexible Work Anywhere policy and various benefits.

Requirements

• Bachelor’s degree in a field related to business, engineering, or life sciences
• Strong interest in people management
• Process-oriented mindset
• Highly conscientious (organized, analytical, “can do” attitude)
• Proficient with Microsoft Excel or Google Sheets
• Fluent in English

Responsibilities

• Lead a team of 75+ data curators
• Deliver on weekly production targets (quality, throughput, efficiency)
• Headcount planning, roster management
• Continuous metric improvement using the lean six sigma approach
• Grow and develop your team

Preferred Qualifications

• Master’s degree or above in a field related to business, engineering, or life sciences
• 1+ years of working experience (including internships) in the pharmaceutical, healthcare, or data industry
• 1+ years of experience in people management, process management, or remote leadership
• Proficient with SQL or Python

Benefits

• Personal development budget
• Fitness reimbursement
• Life insurance
• Work Anywhere