Lead Data Operations

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Data Operations Team Lead! Lead a remote team of 75+ freelancers conducting web research. You will design and improve business processes, partner with quality control, and focus on efficiency and defect reduction. This role requires strong people management skills, a process-oriented mindset, and excellent communication. Veeva offers a flexible Work Anywhere policy and various benefits. The ideal candidate has a strong interest in people management and a process-oriented mindset.

Requirements

• Bachelor’s degree in a field related to business, engineering, or life sciences
• Strong interest in people management
• Process-oriented mindset
• Highly conscientious (organized, analytical, “can do” attitude)
• Proficient with Microsoft Excel or Google Sheets
• Fluent in English

Responsibilities

• Lead a team of 75+ data curators
• Deliver on weekly production targets (quality, throughput, efficiency)
• Headcount planning, roster management
• Continuous metric improvement using lean six sigma approach
• Grow and develop your team

Preferred Qualifications

• Master’s degree or above in a field related to business, engineering, or life sciences
• 1+ years of working experience (including internships) in the pharmaceutical, healthcare, or data industry
• 1+ years of experience in people management, process management, or remote leadership
• Proficient with SQL or Python

Benefits

• Personal development budget
• Fitness reimbursement
• Life insurance
• Work Anywhere