Lead Generation Specialist

Summary

Join Koala Health, a company aiming to simplify pet health management, as a Lead Generation Specialist. You will be the initial point of contact for veterinary clinics, introducing them to Koala Health's services and setting up sales meetings. This role demands outbound prospecting, building relationships, and uncovering clinic needs. Success involves consistent outreach through calls, emails, and creative methods. You will use Salesforce to track progress and collaborate with the sales team. The position requires strong communication and a resilient, self-motivated attitude.

Requirements

• 1+ years of B2B inside sales or lead generation experience, preferably in the veterinary or animal health industry
• A true hunter mentality with a passion for outbound outreach and opening doors
• Resilient, self-starting, and comfortable with rejection in a fast-paced environment
• Strong communication skills, both written and verbal
• Familiarity with CRMs like Salesforce
• Coachable, collaborative, and eager to grow within a mission-driven team

Responsibilities

• Conduct thoughtful, high-quality discovery calls with veterinary clinics to understand their challenges and spark interest in KoalaBook qualified meetings for our Partner Relationship Managers based on real clinic insights
• Use Salesforce to track outreach, manage follow-ups, and maintain clean pipeline records
• Clearly and confidently explain how Koala supports veterinary teams and improves the client experience
• Consistently meet and exceed outreach goals across calls, emails, and social channels
• Collaborate with the sales team to align messaging and share real-time feedback
• Contribute to the continuous improvement of our outbound process and prospecting strategies
• Stay informed on the veterinary industry, competitor offerings, and clinic pain points

Benefits

• Meaningful mission helping modernize pet health
• Remote-first culture built on flexibility and trust
• Competitive base salary with performance-based incentives
• Medical, dental, and vision insurance with partial dependent coverage
• Generous PTO and a 401(k) plan
• Supportive, close-knit team that celebrates wins and learns fast