Lead Product Manager

Summary

Join the Wikimedia Foundation's Reader Growth team as a Lead Product Manager to enhance the Wikipedia reading experience for a new generation. You will lead a cross-functional team to develop engaging learning experiences on desktop and mobile, design scalable experiments, and utilize A/B testing and user research. Collaborate with engineers, designers, and community specialists to build and deploy features. Work with various departments to execute high-profile projects and gather feedback from volunteer communities. Maintain awareness of knowledge-seeking innovations and industry best practices. This role requires 8+ years of experience in product management within consumer-facing software development, a strong understanding of the knowledge landscape, and mastery of controlled experiments. The position reports to the Group Product Manager, Readers and requires availability for meetings between 15:00 and 18:00 UTC, with potential for international travel.

Requirements

• Bachelor’s degree or equivalent work experience in a professional setting
• 8+ years of experience working with consumer-facing software development teams as a product manager, preferably in an agile software development environment
• Strong understanding of the current knowledge landscape, modern learning preferences, and content discovery trends
• Past success building and iterating high-scale consumer-facing products on both desktop and mobile websites
• Mastery of applying controlled experiments to make product decisions
• Past success leading product initiatives that coordinate multiple teams/functions across an organization
• Strong written and verbal communication skills and the ability to interact effectively with all levels of management, staff, and communities
• Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities

Responsibilities

• Leading the development of modern and engaging Wikipedia learning experiences on both the desktop and mobile websites
• Driving a cross-functional team of engineers, a designer, community specialist, and data analyst to build and deploy features and experiments
• Working with the team to design lightweight experiments that can scale to fully deployed features
• Applying the use of standardized measurement practices (such as A/B testing and user research) and also developing creative approaches to learn in our privacy-sensitive environment
• Tracking and communicating progress, and maintaining planning artifacts such as roadmaps, specs and release plans
• Working with the Communications, Marketing, and Legal functions to execute high-profile projects
• Proactively conducting conversations with volunteer communities to brainstorm and gather feedback on projects and ideas, and collaboratively adapting plans when needed
• Maintaining an understanding of current developments and innovations in knowledge seeking, AI, and industry best practices
• Persevering through setbacks to ensure team goals are met, or communicating when a pivot may be necessary
• Developing an understanding of the diversity of our global user base and how it drives our work

Preferred Qualifications

• Alignment with Wikimedia mission and values
• Resilience and patience in a large and complex ecosystem of stakeholders
• Be open, curious, and inquiring
• Share in a culture of constructive criticism and respect
• Experience applying AI and machine learning in web products
• Experience building products for multiple languages and geographies
• Experience working with large online communities
• Experience working with a fully remote globally-distributed team
• Technical data and analytics skills
• Fluency in multiple spoken languages or dialects
• Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises
• Familiarity with MediaWiki