Lead Product Manager

Summary

Join the Wikimedia Foundation's Reader Growth team as a Lead Product Manager to enhance the Wikipedia reading experience for a new generation. You will lead a cross-functional team to develop innovative features, conduct rigorous testing, and scale improvements to millions of users globally. This role involves ideating new experiences, designing lightweight experiments, and applying standardized measurement practices. Collaboration with various teams, including engineering, design, and community specialists, is crucial. The position requires strong communication skills and the ability to manage multiple responsibilities in a dynamic environment. Candidates must be available for meetings between 15:00 and 18:00 UTC and be open to international travel.

Requirements

• Bachelor’s degree or equivalent work experience in a professional setting
• 8 years of professional experience, including at least 5 years as a product manager working with consumer-facing software development teams, preferably in an agile environment
• Strong understanding of the current knowledge landscape, modern learning preferences, and content discovery trends
• Past success building and iterating high-scale consumer-facing products on both desktop and mobile websites
• Mastery of applying controlled experiments to make product decisions
• Past success leading product initiatives that coordinate multiple teams/functions across an organization
• Strong written and verbal communication skills and the ability to interact effectively with all levels of management, staff, and communities
• Capable of managing a diverse range of responsibilities in a dynamic and results-oriented environment. Must be comfortable with evolving requirements and priorities

Responsibilities

• Leading the development of modern and engaging Wikipedia learning experiences on both the desktop and mobile websites
• Driving a cross-functional team of engineers, a designer, community specialist, and data analyst to build and deploy features and experiments
• Working with the team to design lightweight experiments that can scale to fully deployed features
• Applying the use of standardized measurement practices (such as A/B testing and user research) and also developing creative approaches to learn in our privacy-sensitive environment
• Tracking and communicating progress, and maintaining planning artifacts such as roadmaps, specs and release plans
• Working with the Communications, Marketing, and Legal functions to execute high-profile projects
• Proactively conducting conversations with volunteer communities to brainstorm and gather feedback on projects and ideas, and collaboratively adapting plans when needed
• Maintaining an understanding of current developments and innovations in knowledge seeking, AI, and industry best practices
• Persevering through setbacks to ensure team goals are met, or communicating when a pivot may be necessary
• Developing an understanding of the diversity of our global user base and how it drives our work

Preferred Qualifications

• Alignment with Wikimedia mission and values
• Resilience and patience in a large and complex ecosystem of stakeholders
• Be open, curious, and inquiring
• Share in a culture of constructive criticism and respect
• Experience applying AI and machine learning in web products
• Experience building products for multiple languages and geographies
• Experience working with large online communities
• Experience working with a fully remote globally-distributed team
• Technical data and analytics skills
• Fluency in multiple spoken languages or dialects
• Experience editing Wikipedia or with the Wikipedia, Wikidata, or Wikimedia Commons communities or other collaborative enterprises
• Familiarity with MediaWiki