Lead Project Manager

Summary

Join Upstatement, a digital product studio, as a Lead or Senior Lead Project Manager and lead multiple high-stakes projects while building strategic client relationships. This fully remote position focuses on optimizing creative excellence through thoughtful project management and developing leadership skills. You will own and adapt tools and processes, collaborate with project leadership, mentor team members, and contribute to the transformation of project management into engagement leadership. The role is designed to evolve into an Engagement Lead or Senior Engagement Lead position in 2026. Upstatement offers a high-trust environment, a clear growth path, and a small studio culture with top industry talent. The position offers competitive salary and benefits.

Requirements

• 5-8 years of progressive project management experience with digital products and client services
• Strong foundation in agile methodologies with experience adapting processes to fit different teams and project types
• Proven client relationship management with demonstrated ability to build trust and drive satisfaction
• Experience mentoring others and developing team capabilities
• Business acumen and strategic thinking with ability to understand client needs beyond immediate project scope
• Strong communication and facilitation skills with comfort leading difficult conversations and driving clarity
• Growth mindset with demonstrated ability to identify and develop new opportunities
• Leadership presence with ability to guide teams through complex challenges
• Autonomous and initiative-driven: You see problems and work to solve them, comfortable trying new approaches
• Reliable and detail-oriented: You love systems and processes, paying attention to specifics while managing multiple priorities
• Empathetic and conflict-comfortable: You challenge directly and care personally, framing difficult situations constructively
• Adaptable and forward-thinking: You're excited about evolving your role and contributing to organizational transformation

Responsibilities

• Lead multiple high-stakes projects while developing strategic client relationship skills
• Own and adapt tools, processes, and systems with an eye toward scalable engagement frameworks
• Build and maintain healthy client relationships that inspire continued collaboration and growth
• Collaborate with project leadership to shape work, guide teams, and solve complex problems
• Mentor team members while developing your own leadership capabilities for the transition ahead
• Own & adapt process: Apply process with purpose to help your project teams deliver effectively. Be a steward of agile methodologies while adapting approaches to suit team and client needs
• Align people and teams: Design and facilitate meetings, workshops, and standups that help clients and project teams collaborate effectively
• Strategize about the work: Collaborate with Strategy, Design, and Engineering team members to shape projects and make decisions that keep work moving forward
• Watch for risks and opportunities: Maintain awareness of long-term schedules, anticipate challenges, and apply creative problem-solving to mitigate risks
• Provide exceptional client experience: Lead communication efforts, encouraging direct expert conversations, clarifying details, and making complex decisions feel manageable
• Build strategic partnerships: Develop deep understanding of client business needs and guide strategic conversations that position Upstatement as a trusted advisor
• Identify growth opportunities: Recognize and develop opportunities for account expansion, proposing extensions and new scopes of work
• Be the heartbeat of projects: Ensure team engagement and clarity while creating environments where talented people can do their best work
• Mentor emerging talent: Guide junior team members while developing your own leadership capabilities for future engagement responsibilities
• Shape department evolution: Contribute to the transformation of project management into engagement leadership, helping define new processes and best practices

Preferred Qualifications

• Strategic account planning and long-term client relationship development
• Business development and growth opportunity identification
• Team leadership and cross-functional collaboration
• Process innovation and organizational development

Benefits

• Competitive salary
• Health, Dental, & Vision Insurance
• Flexible Spending & Health Savings Accounts
• Online Mental Health Therapy with Talkspace & First Stop Health
• Short & Long Term Disability Insurance
• One Medical membership
• Health Advocacy Support
• Gynecology and Family-building Care with Kindbody
• Non-elective 401k company contribution
• $1,000 home office setup stipend
• $1,500 annual professional development budget
• 3 weeks vacation to start, plus company-wide closure between Christmas & New Year’s Day (fully paid)
• 12 weeks paid parental leave, plus 12 additional weeks available as unpaid
• Co-working spaces in Boston and Chicago as well as a fully distributed workforce