Lead, Revenue Operations

Summary

Join StackAdapt, a leading self-serve advertising platform, as a Revenue Strategy & Operations Manager! Reporting to the Director of Revenue Operations - Client Services, you will drive revenue strategy and operations to optimize customer business performance. This role involves hypothesis generation and testing, metrics development, reporting, and process optimization. The ideal candidate possesses experience in business or sales operations within media or consumption-based models. StackAdapt is a Remote First company, open to candidates in Canada or the US. You will be responsible for leading investigations, developing policies, identifying inefficiencies, and driving key initiatives. StackAdapt offers a competitive salary and benefits package.

Requirements

• 5+ years in management consulting, business operations, and/or sales operations
• Proven track record of success in providing strategic guidance and operational oversight
• Experience successfully managing analytically rigorous corporate initiatives
• Efficient context switching between developing an analytically rigorous recommendation to senior leadership one hour, and helping facilitate detailed Salesforce asks the next
• Solid understanding of CRM systems and analytics around sales pipeline modeling. Familiarity with Salesforce.com
• Strong interpersonal skills, deep intellectual curiosity, the ability to communicate structured thinking effectively
• An ability to dive into details, but also step back and reframe a problem more strategically

Responsibilities

• Hypothesis-driven problem solving: Deep expertise in developing data-driven solutions with ability to bring structure to quantitative & qualitative insights
• Business Performance Deep Dives: Lead investigations into business performance with zero defects, identify key opportunities for improvement, and work with cross-functional partners to implement solutions
• Develop Policies and Procedures: Create and implement operational policies that support the company's rapid growth and scalability
• Identify Operational Inefficiencies: Proactively analyze current operational processes to pinpoint areas of improvement across all departments
• Develop Policies and Procedures: Create and implement operational policies that support the company's rapid growth and scalability
• Lead Key Initiatives: Drive essential projects, ensuring all milestones and deliverables are met on time
• Optimize Tools and Technologies: Evaluate and implement tools that enhance operational capabilities and productivity

Preferred Qualifications

Experience in Media or Consumption based business models

Benefits

• Competitive salary
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Full benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!