Sales Operations Lead

Summary

Join Tapcheck as their Sales Operations Lead and play a critical role in optimizing and scaling sales operations processes. You will ensure efficiency, accuracy, and strategic alignment with revenue goals. This role requires strong analytical skills, expertise in sales technology, and a deep understanding of revenue operations best practices. You will collaborate with various teams to drive data-driven decisions, improve sales efficiency, and support revenue growth. The position offers a competitive salary, bonus, equity, flexible time off, and comprehensive health benefits. This is a remote-friendly role with specific state location preferences.

Requirements

• 3+ years of experience in Sales Operations, Revenue Operations, or Business Analytics, preferably in a high-growth B2B SaaS or technology environment
• Experience with Salesforce and sales engagement tools like Outreach, Salesloft, or Gong, and a deep understanding of their role in sales efficiency
• Strong analytical and problem-solving skills – ability to interpret data, identify trends, and drive strategic recommendations
• Sales Forecasting & Process Improvement Experience – ability to enhance pipeline management, sales forecasting accuracy, and deal progression tracking
• Excellent communication & collaboration skills, with experience working cross-functionally with Sales, Marketing, Customer Success, and Finance teams
• Ability to work in fast-paced, high-growth environments, managing multiple priorities and driving measurable impact
• A mindset of continuous improvement, always looking for ways to streamline processes, reduce inefficiencies, and increase revenue productivity

Responsibilities

• Ensure Rules of Engagement are holistically set up throughout the revenue organization
• Design and launch processes, workflows, and automations that drive internal efficiencies, uplevel the effectiveness of our revenue organization, and deliver greater value to our customers
• Constantly look to automate processes to remove the need for manual work
• Prioritize internal system requests/issues and actioning promptly, based on business need
• Optimize all revenue / sales operations processes, sales enablement, sales forecasting, and deal management
• Develop and implement strategies to drive revenue growth and improve overall business performance
• Work closely with sales, marketing, and customer success teams to align revenue goals and drive collaboration
• Data-Driven Decision Making – Analyze complex sales performance metrics, pipeline health, and revenue trends to identify opportunities and drive strategic improvements
• Define and document key processes across the Tapcheck Customer Lifecycle
• Collaborate with cross-functional teams to develop and implement scalable processes and policies

Preferred Qualifications

Ideally, candidates will sit in the following states: AL, AZ, CA, CO, DC, DE, FL, GA, ID, IL, LA, MA, MO, NC, NH, NJ, NV, NY, PA, OR, OH, RI, SC, TX, VA, WA, WI

Benefits

• Competitive Base + Bonus + Equity
• Flexible Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K Match