Leasing Coordinator

Summary

Join Doorstead as a Leasing Coordinator and provide exceptional support to both external customers and internal team members. Manage inquiries across various communication channels while maintaining high service standards. This critical role requires strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. The position offers a competitive hourly wage and a flexible work-life balance with remote work options. Doorstead is a technology-driven property management company addressing pain points in the single-family rental market. The company leverages data and machine learning to optimize rental pricing and maximize owner cash flow.

Requirements

• Minimum of 1-3 years of experience in the Sales, Procurement or Customer Service industries
• Strong analytical skills and communication style
• Growth mindset and a passion for continuous improvement
• Ability to think critically and contribute to the development of scalable processes
• Strong desire to take ownership, build long-term relationships, and contribute to building a national brand
• Excellent communication and customer service skills, including proficiency in phone calls, email management, and cross-team collaboration
• Basic technical troubleshooting skills
• English fluency

Responsibilities

• Manage daily operations including email triaging, cross-team collaboration, lease generation and leasing prospect management
• Implement processes, playbooks, and workflows
• Proactively identify bottlenecks, suggest process improvements, and assist in their implementation
• Handle cross-team requests and facilitate smooth interdepartmental communication
• Maintain accurate records of job assignments, team communications, leasing prospect pipeline

Benefits

• Flexibility : We believe in a flexible work-life balance and offer the option to work remotely from anywhere with an internet connection
• Wellness Leave : International Coordinators will earn eight (8) hours of bonus pay per calendar month to support their ability to take time off for well-being purposes, family-related reasons, sick leave, etc. This wellness bonus will be distributed as four (4) hours of pay included in each of their bi-monthly paychecks, totaling eight (8) hours of bonus pay each calendar month
• New Parent Leave : As part of Doorstead's commitment to supporting family formation, we offer ten (10) days of New Parent Bonus for new parent leave. This leave is available to contractors who become parents through adoption or childbirth, providing them with the necessary time off