Remote Lifestyle Manager

Summary

The job is for a customer service representative at a concierge service company catering to the wealthy. The role involves handling various client requests, researching solutions, and providing personalized responses. A four-week training period is provided for new employees.

Requirements

Social work experience of one year or more

Responsibilities

• Handle various client requests via phone or chat and provide personalized responses
• Research solutions for client requests and prepare alternatives when necessary

Preferred Qualifications

• Experience in customer service or telephone handling
• Proactive individuals who can act independently
• Individuals with basic PC skills (Outlook and Teams)

Benefits

• Social insurance is fully covered
• Maternity, paternity, childcare, and nursing leave policies are in place
• Refresh rooms offer free snacks and drinks
• Longer vacation can be taken after five or ten years of service
• Remote work is being introduced