Remote Linux Site Reliability Consultant

Summary

Join Pythian's next-generation Site Reliability Engineering team as a Site Reliability Consultant. You'll operate, maintain, and administer solutions to improve customer infrastructure's operational efficiency, availability, and visibility.

Requirements

• Experience working with Google and AWS Clouds (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks, etc)
• Scripting and automation of administrative tasks using Python and Scala is a must
• Solid understanding of microservices architecture and container technologies (Kubernetes is a must, Docker, lxc, etc)
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view (PRs, merge, rebase, etc)
• Understanding the end-to-end operations of a ‘Business System’ vs components
• Comprehensive systems hardware and network troubleshooting experience
• Common Linux distribution platform installation, configuration, performance tuning, and cloud migration
• TCP/IP networking, NIC bonding, and network services configuration (DNS, NTP, DHCP, SMTP, etc)
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.)
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud
• Administration of web servers and supporting technologies, including network load balancers
• Experience with the design, development, and deployment of Puppet
• System and application error investigation, troubleshooting of access/availability issues including deep multi-system root cause analysis
• Experience managing networking devices, such as switches and firewalls from a variety of vendors
• Solid understanding of DevOps tools, processes, and culture
• Ability to pick up new technologies quickly
• Ability to provide accurate work scheduling and task estimations for work delivery

Responsibilities

• Operate, maintain, and administer solutions contributing to customer infrastructure's operational efficiency, availability, and visibility
• Planning maintenance activity, design documentation, and standard procedures
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce incident occurrence, and automate repetitive administrative and operational tasks
• Contribute to, improve, and maintain team documentation about client systems and infrastructure, procedures, policies, and schedules
• Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices
• Work collaboratively with teammates to contribute to the continuous improvement of our working culture
• Act as a technology leader for clients, as well as drive client discussions on technology road maps
• Participate in an on-call rotation in an escalation capacity