Loan Processing Associate

Summary

Join Morty, a revolutionary online mortgage marketplace, as a detail-oriented Loan Production team member. You will manage high-volume tasks crucial to a smooth mortgage process, focusing on lender portals, insurance, title, and appraisal workflows. This role offers opportunities to enhance your underwriting skills and lead process improvements. You'll review client documents, proactively identify and resolve issues, and collaborate on solutions. A strong work ethic and willingness to contribute are essential. The ideal candidate possesses at least two years of mortgage industry experience and excellent communication and organizational skills.

Requirements

• Minimum two years of experience in the mortgage industry
• Strong communication skills, both written and verbal
• Strong organizational skills with the ability to prioritize tasks and manage deadlines without micromanagement
• Willing and able to learn quickly. Self starter with a “No task is too big or small” attitude
• Results-driven and persistent. Ability to stay calm and level-headed in stressful or frustrating circumstances
• Excited to join a startup and put in the hustle required to get things done!

Responsibilities

• Manage workflows in our lender portals, including locking and disclosing files
• Manage homeowner’s insurance, title, and appraisal workflows
• Review client documents and determine if files are ready for submission. Proactively flag and resolve any potential problems
• Identify operational bottlenecks and pain points, and collaborate cross-functionally to develop and implement short and long-term solutions