Remote Localization Manager

Summary

Join Airbnb's Localization team in Mexico City as a Localization Manager and contribute to shaping the world of sharing economy by driving international growth, adapting product and services to local needs, and ensuring excellence in translation quality across all platforms.

Requirements

• 8+ years of experience managing language quality and localization programs at a strategic level
• Fluency in English and native knowledge of Mexican Spanish is a must
• Proven experience in translation, localization and language quality management
• Time management skills, ability to multitask, highly organized
• Ability to show initiative and work independently, and drive initiatives at a strategic level
• Passion for translations and languages
• Experience using online translation software
• Excellent presentation and communication skills
• Experience in project/program management, partner/stakeholder management, with experience working across cross-functional teams and time-zones
• Ability to manage multiple and diverse stakeholders across businesses and leadership levels with excellent communication/presentation skills

Responsibilities

• Provide linguistic and cultural expertise in developing strategy to drive international growth, collaborating with both central and local teams
• Provide linguistic and cultural consultancy, localization advocacy, and influence other teams in order to deliver the best possible user experience
• Proactively engage with stakeholders in the market for cultural insights and influence product changes
• Understand challenges in the localization process and lead language quality improvement initiatives at the language and team level
• Take ownership of the strategy to help achieve excellence in translation quality across all platforms
• Partner with translation and QA vendors to monitor and improve quality output of Mexican Spanish
• Coordinate language feedback from both users and Airbnb employees
• Develop and maintain linguistic and cultural standards and guidelines
• Help with copywriting for content marketing initiatives
• Proactively engage with internal and regional stakeholders to drive regional product initiatives
• Understand and actively research the needs of Airbnb international users
• Partner closely with the Language Lead to train vendor resources for optimized linguistic output
• Work with Localization Program Managers and Linguistic QA Managers to ensure we ship top quality products internationally