Logistics Coordinator

Summary

Join our team as a Logistics & Routing Coordinator and play a vital role in optimizing the daily operations of our U.S. field teams. This full-time remote position, based in Colombia, offers a monthly salary of $1600–$1800. You will be responsible for coordinating travel routes, provider schedules, and field operations across 40+ U.S. states. The role demands strong organizational skills, proficiency in using routing software, and the ability to manage multiple time zones. You will act as the primary point of contact between leadership and field teams, ensuring smooth operations and high provider satisfaction. This fast-paced position requires a problem-solving mindset and the ability to handle heavy workloads efficiently.

Requirements

• 2–3 years of experience in logistics, ops, or coordination
• Strong with data, maps, and time zone management
• Experience using routing software (bonus if you’ve used eSpacial)
• Clear communicator with a problem-solving mindset
• Able to manage heavy workloads without missing the details

Responsibilities

• Assign travel and in-home visits to providers across multiple states
• Build smart, efficient itineraries for Medical Assistants
• Create daily call lists and route plans
• Keep provider schedules organized and optimized
• Act as the main point of contact between leadership and field teams
• Watch provider capacity and service demand daily
• Track key routing and delivery performance metrics
• Flag problems before they slow things down
• Send weekly reports on efficiency and resource use
• Stay in regular contact with providers in the field
• Help solve daily issues fast—before they grow
• Make sure teams have what they need, when they need it
• Keep provider satisfaction high with clear, direct support
• Use tools like eSpatial to plan efficient travel routes
• Handle scheduling across multiple U.S. time zones
• Focus on route efficiency across neighboring counties
• Adjust on the fly based on demand, geography, or last-minute changes
• Keep scheduling tight between contact center and field teams
• Handle conflicts or urgent changes in real time
• Make fast, smart decisions to keep everything moving

Preferred Qualifications

• Background in healthcare or field services
• Contact center experience
• Logistics or supply chain certification
• Advanced Excel or database skills