M365 Engineer

Summary

Join Planet Technologies, a leading Microsoft services provider, as a M365 Engineer. This role requires managing and maintaining the Microsoft 365 environment, including various applications like Exchange Online, SharePoint Online, and Teams. You will troubleshoot issues, provide end-user support, implement security policies, and handle deployments. The ideal candidate possesses extensive M365 administration experience, PowerShell scripting proficiency, and strong problem-solving skills. A Bachelor's degree or equivalent experience and relevant certifications are highly desirable. Planet Technologies offers a competitive salary range from $95,000 to $190,000.

Requirements

• Extensive knowledge and experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and related services
• Proficiency in PowerShell scripting for automation and management tasks
• Strong understanding of M365 security and compliance features
• Experience with Active Directory and Azure Active Directory
• Familiarity with networking concepts and protocols related to M365 services
• Minimum of 3-5 years of experience in a similar role, managing and supporting Microsoft 365 environments
• Excellent problem-solving and troubleshooting abilities
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with a strong focus on quality and accuracy
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience

Responsibilities

• Manage and maintain the Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other M365 applications
• Monitor system performance, ensure the health and reliability of the M365 services, and troubleshoot issues as they arise
• Work with organizational change management resources by effectively communicating technical and user impacts to those teams
• Provide end-user support and training for M365 applications and services
• Implement and manage security policies, compliance features, and data protection measures within M365
• Ensure adherence to organizational policies and procedures for information security and compliance
• Configure and manage user accounts, permissions, and access rights in M365
• Handle the deployment and configuration of new M365 features and services
• Manage email flow, spam filtering, and email security configurations
• Integrate M365 applications with other business systems and services
• Develop and implement automation scripts and workflows to improve efficiency and productivity
• Create and maintain detailed documentation of the M365 environment, configurations, and procedures
• Generate reports on system performance, usage, and security compliance

Preferred Qualifications

• Experience in an IT support or helpdesk role is advantageous
• Experience with M365 migrations and implementations is a plus
• Certifications : Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft 365 Certified: Security Administrator Associate, or other M365 certifications are highly desirable

Benefits

Salaries for Engineers at Planet Technologies range from $95,000 and $190,000